Wissen is committed to providing excellent support to its' customers and we recognise the importance of high quality and timely solutions to keep downtime to an absolute minimum.
The Help Centre is designed to provide a complete self-service support option. It lets you search for an article to learn a task or deal with a problem. If you can't find an answer, you can a submit a request to an agent.
To submit a question you will need to create a free account. This helps us control spam and protect the help centre from malicious content.
Visit the Wissen UK Help Centre (opens in a new window)
Included with the purchase of any Wissen software product.
This entitles you to one technical support call and/or remote support session. Your query will be handled until a logical conclusion is reached. In some cases where it is not possible to reach a conclusion immediately it may be necessary for the support representative to end the call and contact you later after carrying out some further research. A support instance can be purchased below.
Annual Technical Support Plan
This entitles you to unlimited technical support calls and remote support sessions for a single product for a period of one year. To purchase our annual support plan please see below.